ARBA work around 200 students from the Faculty of Economic Sciences of the UNLP. Although the call is supported by our work (since all operators are interns) we are not recognized any labor law, but a lot of obligations.
As for bonds, to qualify us for almost everything, connection time, minutes per call, number and length of breaks, quality of response, assistance, we have a monthly review, etc. However, in terms of rights: workers are black (many work 4 years ago), we have no contributions or bonuses, we have no date of receipt (sometimes spend more than 50 days between pay and other), we pay no updates 2 years ago, we have no right to strike or labor organization, among others. As if this were not enough, our remuneration is a base of $ 516 with incentives (up to $ 330) and presenteeism ($ 100), but if we missed due to illness, vacation or examination (recognized by law internship No. 26427) will automatically lose the incentive; if we'll take pre-exam (also recognized in the law) also lose incentives (attendance remains in our rating, and left to win $ 430). Meanwhile
complicit faculty and participate in this system of exploitation, is not concerned to improve our working conditions and always threatens not to renew the agreement with ARBA leaving us all out of work, such as ad Martin Masson (guardian of the internship) on 07/07/09, when the last contract was signed, ending in December 2009.
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